INTRODUCTION

Purpose of Report

The purpose of the project is to observe a segment or a particular function of a company’s operations and carry out an in-depth study and analysis. Our focus is to identify and examine ways the firm has used to enhance productive and quality. This will be facilitated through an interview with an operations manager to provide insights to the operations function in the firm. The comprehensive study will allow the group to recommend specific processes to further increase productivity and quality.

Company History

Water Tech Corporation has developed one of the most diversified line-up of pool and spa vacuum cleaners in the last 40 years, providing cleaning solutions for every pool, spa, and budget.

The first pool cleaner was invented in 1926, which were tethered by hoses and cords. Jeremy Erlich transformed the product by inventing the first ever robotic pool cleaner; revolutionizing the pool cleaning industry. In 2001, his son, Guy Erlich seceded from his father's company, 'Aqua Products' and launched his own battery-powered pool cleaners, Water Tech Corp. The company was founded on a vision to bring an innovative and evolutionary idea to the way people maintained their pools. The non-traditional approach to pool cleaning was not immediately embraced by the pool industry. However, consumers saw the convenience in the product and word began to spread. It was not long before retailers had to take notice and the 'Pool Buster Max' quickly became a must have item. This was a major milestone and led to Water Tech's fist major expansion.

By 2005, Water Tech relocated its operations to East Brunswick, New Jersey. With over 1,400 sq. ft. the new facility offered increased office space and provided the platform to expand sales nationwide through big box retailers such as 

In 2007, the continued success led Water Tech to further increase its operations, adding an additional 5,000 sq. ft. The financial crisis to follow provided a means of assurance that even in a struggling economy, consumers saw the value in Water Tech products. 

Today, Water Tech Corp. has penetrated both the United States and international markets. Now operating out of a 23,000 sq. ft. facility with 55 employees serving customers both domestic and international markets with a product catalog featuring over twenty-five products. The growing business presence is supported by its world class customer service and highest quality products at the most affordable prices.

Mission Statement

To provide the pool and spa industry with the new and innovative quality products that are designed for both form and function in a business structure that creates a family environment for both customers and employees.

Our employees are the backbone to our company. Each and every employee's mission is to provide the best product, best experience for the consumer. So when you purchase and use one of our products remember you have a passionate team of people to assist you.